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Loyal Couriers

Lost and Found?
Let us help you!

We guide you through the lost property recovery process, collect your item from airports or hotels, and arrange its return to you when needed.

  • Worldwide Delivery
  • Same-Day Courier
  • No Upfront Payment
  • Real Human Support

Start your return

Your item back in three simple steps

Tell us your item has been found, where it is and what it is. We will reply on WhatsApp with the next step and a price.

  1. Tell us it has been found

    The airport, hotel or airline has confirmed it holds your item.

  2. Say where it is and what it is

    Two short answers, and we can plan the collection and quote the cost.

  3. We bring it back to you

    We collect it, pack it and ship it, and you follow it home.

Has your item been found?

The airport, hotel or airline has told you they are holding it.

Why travellers choose Loyal Couriers

Just one contact from collection to door-step delivery!

  • No payment before collection
  • Reasonable, Transparent Pricing
  • Photos of your item before we collect
  • Secure packing for the journey
  • Making all shipment documents
  • We're a logistic specialist, not moto courier
  • Insured shipment with UPS/DHL
  • First reply in 2 hours

Reliable, professional company

Loyal Couriers is a registered company.

Loyal Couriers is operated by a registered company based in Muratpasa, Antalya, and is a pioneer in professional lost-property collection and return services in Turkey.

UPS / DHL partnerships

Thanks to our partnership with UPS, we can offer our customers discounted international shipping rates. Your parcel can also be insured, and you can follow its journey directly through the UPS tracking system.

Privacy and secure handling

Your personal information, documents and belongings are handled with strict confidentiality. We only request the information required to collect and return your item safely.

Transparent and accountable

We provide a clear quote from the start, with all costs listed separately. You’ll know exactly what you’re paying for, with no hidden fees or surprises.

Return update

Loyal Couriers

We have collected your item and it is being prepared for return.

  1. Venue confirmed
    Completed
  2. Authorisation verified
    Verified
  3. Packing in progress
    In progress
  4. Ready for return
    Pending
  5. On the way home
    Pending

Customer reviews

Excellent on Trustpilot

4.9(93)

Read all reviews on Trustpilot

Cigdem Ismael

· Australia

Trustpilot

Whilst travelling back from a family…

Whilst travelling back from a family visit in Cyprus, I left behind some personal and valuable items on the plane during my transfer from Antalya. When researching the best retrieval process, I thankfully came across Mr Fatih and his team. He made the entire process and communication so easy and seamless, and he was super quick to getting my issue solved and so easy to deal with. What stood out for me the most, was how trustworthy and helpful Mr Fatih was - he progressed the matter and didn't request payment until AFTER the item was already shipped. The absolute best and such a beautiful display of the hospitality of the Turkish culture. Thank you team for all of your help.

Jennifer Sweeney

· United Kingdom

Trustpilot

Item left at my hotel

I left my Bose speaker in the hotel in Antalya and I was gutted because I thought it was lost forever. I got in touch with this company, it was so easy - all via what’s app - immediate response and such an easy process to follow. They got in touch with the hotel, arranged collection, packaged it up and sent it back to me - I had it back days after getting in touch with them. Amazing service I am very happy!! 😊

Mr Manjit Ahluwalia

· United Kingdom

Trustpilot

Faith and the Lost & Found team…

Faith and the Lost & Found team provided outstanding service. I had left my work laptop in a hotel in Antalya, and although the hotel found it, they were unable to ship it to the UK. Faith stepped in immediately, offered a competitive quote, arranged collection, packaging, insured shipping, and kept me updated throughout. My laptop arrived safely in the UK within four days. Their efficiency turned a stressful situation into a smooth resolution. Highly recommended.

Lydia Daniels

· United Kingdom

Trustpilot

Lost item st Istanbul Airport

I left my bangle at security in Istanbul Airport and was devastated as it is precious to me. Lost and Found were absolutely fantastic and sorted everything out from locating the bangle, verifying and arranging courier ID for personal collection and then shipping to me in the UK. I would highly recommend them, they were fast, reliable and efficient. I am so grateful, thank you!

Rotimi F.

· United Kingdom

Trustpilot

Amazing service, great team!

From the moment the team (Fatih) responded to my online query, to the moment the courier handed me back my iPad, the service was courteous and I was regularly kept informed of progress. We had a setback and I had to resubmit the authorisation documents but Fatih kept in regular touch and ensured that I knew where things were. I would gladly recommend them to anyone who would like to retrieve their lost/forgotten items.

claudia magerusan

· Romania

Trustpilot

I was desperately trying every website…

I was desperately trying every website to try and find my phone. It took Fatih 10 minutes to locate it at Lost&Found and even gave me the registration number. It's an absolute amazing service.

Teodora

· Romania

Trustpilot

I really appreciated the service this business provides.

I really appreciated the service this business provides. Such a big help for those in need of getting their lost items back, making the difficul process much easier. My items were collected a few days after contacting them, and the process was smooth and quick. My gold jewelry made its way back to me and I am very grateful for this service! If you lost something in Istanbul, this is the right team for you!

Nicco

· Italy

Trustpilot

Fatih successfully collected and…

Fatih successfully collected and delivered my lost item. Very professional and reactive through the full process. Highly recommended.

FAQ

Frequently asked questions

Can't see your question? Ask us directly and we will answer it for your case.

Message us on WhatsApp

Lost & found items

Collection & authorisation

Costs & payment

Packing & shipping

Delivery & tracking

Customs & import charges

Our company

Where we collect from

Left an item behind in Turkey and already travelled home? We offer lost property pickup from airports, as well as hotels, holiday rentals, airline lost-property offices and other venues.

  • Istanbul & Antalya airport lost property pickup

    We have two branches, in Antalya and Istanbul, and we know the procedures at both airports well.

  • Hotel & holiday rental lost item collection

    We collect from hotels, holiday rentals and other short-stay properties.

  • Airline lost property collection

    Left something on the plane? We know the airline procedures. See the guides in our FAQ.

  • Anywhere in Turkey

    Our partners in other cities let us collect from anywhere in Turkey.

Loyal Couriers is an independent lost property collection and delivery service. We are not affiliated with, endorsed by, or acting on behalf of any airport, airline, hotel, or booking platform. Items must already have been located and be held by the relevant venue. Collection is subject to the venue’s release procedures and the owner’s required authorisation.

Ready to bring your item home?

Start with a case review and we’ll explain the next step.

Get back your lost property!
we retriewed laptop from airport1 / 22
  • Item: Laptop
  • Destination: Berlin
  • Date: April 2026

Laptop Back to Berlin

Collected from Istanbul Airport Turkish Airlines Lost Property Office and sent to its owner in Germany. She was an interior architect and needed her laptop back urgently. She had it back 3 days after contacting us.

  • Worldwide delivery, fast shipping
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